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Aza Rental Car F.A.Q

Our hire & Drive pricing calculated by 24 hours timing or by Night. For example you book a car for 3 Days 2 Night. Your bill will be calculated on 48 Hours or 2 Nights rental. 

Please be advise. Extra time wont be calculated in your invoice. This will be collect after completion of hire and drive.

Extra Hours Calculation 

CAR
TYPE 
EXTRA HOUR
(PRICE PER HOUR)
Mercedes Benz
– New Facelift 
MYR 30.00
Mercedes Benz
– Cabriolet 
MYR 30.00
Mercedes Benz
– Nightwing 
MYR 30.00
Mercedes Benz
– A250
MYR 30.00
Toyota
Vellfire – New 
MYR 30.00
Toyota
Vellfire – 2016
MYR 25.00
Toyota
Innova 
MYR 20.00
Lexus Suv Rx
270
MYR 20.00
Honda JazzMYR 15.00
Foton Van MYR 30.00
Nissan Almera
– Black Series 
MYR 15.00
Nissan Almera
– Nismo 
MYR 15.00
Perodua
Myvi 
MYR 15.00
Perodua Myvi
New Facelift 2021
MYR 15.00
Perodua AxiaMYR 15.00
Perodua
Alza 
MYR 15.00
Suzuki
Swift 
MYR 15.00

No. Our Price is dynamic pricing and will be different base on your travel dates, Public Holidays and Season Holidays.

 

Arrival at Langkawi International Airport 

Please contact any of our team below when you arrived at Langkawi Airport.

+601114335059 Helmi

+60199822565 Aza

+60199872565 Ainul

+60103663565 Anis

 

Arrival at Langkawi International Airport 

Please contact any of our team below when you arrived at Langkawi Airport.

+601114335059 Helmi

+60199822565 Aza

+60199872565 Ainul

+60103663565 Anis

We accept All Major Credit Cards, Touch and Go E wallet, Boost Wallet, Grab Wallet. All Major Online Banking from Affin Bank, Alliance Bank, Ambank, Bank Islam, Bank Rakyat, Bank Muamalat, BSN, HongLeong Bank, HSBC Bank, Kuwait Finance, Maybank 2E, Maybank2u, OCBC Bank, Public Bank, RHB, Standard Chartered and UOB

No refund except case of force Majeures. Example (CMO, Hospitalization, You are infected with Covid-19, Natural Disaster)

In case you have a fine during your rental, you will receive the fine notice from the police or from from us. In addition, you will be charged of a fine administration fee directly included in your final rental invoice.

a security deposit is a sum of money that a supplier holds on to until the customer returns the rental car. The supplier uses this money to pay for any unexpected charges such as damages to the car and parking tickets. The customer can usually pay cash upon arrival / collect the vehicles.

Security deposit usually at RM 100 – 500 per unit of vehicles. 

Security deposit will be refunded is there is no extra charges involve.

Damage Management Policy

What is Excess for Car Rental?

If a hire car is damaged due to an accident, there’s a limit to how much the renter will have to pay to repair or replace it. ‘Excess’ is simply the name for that limit.

How much is the excess?

The most common types of cover for hire cars are Collision Damage. These policies almost always have an excess: usually between RM 4000.00 – RM 5000.00

When is the excess will be imposed?

Excess will be impose when the vehicle in General is disabled or damaged badly. This usually happened in serious Accident.

IN GENERAL

Applicable for all renters What will happen if you cause damage to the vehicle during your rental? 

In our experience, our renters drive quite carefully and few accidents happen.

Tourslangkawi has implemented a clear damage management policy to explain how we will charge you for any damage you make to the vehicle during your rental. 

 Damages identified with you at vehicle return

You are fully responsible for the car you rent.

If we / you identify some damage with the Tourslangkawi agent or representative when you return the vehicle.

Repair costs vary depending on the type of damage:

→ Light damage, insubstantial damage which does not affect the safe driving of the vehicle, such as scratches; light impacts on the windshield, scratches on bumpers: Charges are made based on the Tourslangkawi Recommended price with our mechanic.

→ More substantial damage impairing the use of the vehicle and requiring its temporary immobilization, such as bodywork damage. This type of damage will be evaluated by an independent expert and charged according to the expert’s report or a cost estimation made by an independent auto-repair garage.

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